PK Okay Privacy Policy

This Privacy Policy explains how pk okay collects, uses, stores, and protects the personal data of users who access or register on the pk okay platform at pk-okay.app. It applies to all users regardless of how they access the platform — through a web browser, the pk okay mobile app, or any other method.

pk okay is committed to handling your personal data responsibly and transparently. We understand that privacy matters to our players, and we want you to feel confident that your information is in safe hands when you use pk okay. This policy is written in plain language so you can actually understand what we do — not just tick a legal box.

pk okay collects personal data in two ways — information you provide directly when you register or use the platform, and information collected automatically as you interact with the site or app. Here is a breakdown of what we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming request you have made.

pk okay uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes you would not reasonably expect.

• To create and manage your pk okay account.
• To verify your identity and age in line with our legal obligations.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your queries.
• To send you important account-related communications such as transaction confirmations and security alerts.
• To send you promotional communications about pk okay offers — only if you have opted in to receive them.
• To improve the pk okay platform based on how users interact with it.
• To comply with applicable laws and regulatory requirements.

pk okay processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance — processing your data is necessary to provide the services you signed up for, including account management and payment processing.
• Legal obligation — we are required by law to collect and retain certain data, including identity verification records for anti-money laundering compliance.
• Legitimate interests — we process certain data to protect the security of the platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
• Consent — where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

pk okay does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors — to facilitate deposits and withdrawals through your chosen payment method.
• Identity verification providers — to carry out KYC checks as required by our compliance obligations.
• Fraud prevention services — to detect and prevent fraudulent activity on the platform.
• Regulatory authorities — where we are legally required to disclose information to a government body or law enforcement agency.
• Technology service providers — companies that help us operate the platform infrastructure, under strict data processing agreements that prohibit them from using your data for their own purposes.

All third parties with whom pk okay shares data are required to handle it securely and in accordance with applicable data protection laws. We do not allow our service providers to use your personal data for their own marketing or any purpose beyond the specific service they provide to pk okay.

pk okay uses cookies and similar technologies to keep the platform working correctly, keep your session secure, and understand how users interact with the site so we can improve it. Here is what we use and why:

• Essential cookies — required for the platform to function. These cannot be disabled without breaking core features like login and payment processing.
• Security cookies — used to detect and prevent fraudulent activity and protect your account.
• Analytics cookies — help us understand which pages and features are most used so we can improve the platform. Data collected is aggregated and not linked to individual users.
• Preference cookies — remember your settings and preferences so you don't have to re-enter them every time you visit.

pk okay does not use third-party advertising cookies or share cookie data with ad networks. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use the platform.

pk okay retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods depend on the type of data:

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you. If you request deletion of your account before the end of a retention period, we will delete what we legally can and retain only what we are obligated to keep.

As a pk okay user, you have the following rights in relation to your personal data. To exercise any of these rights, contact pk okay support with your request and we will respond within a reasonable timeframe.

• Right of access — you can request a copy of the personal data pk okay holds about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request deletion of your personal data, subject to any legal retention obligations.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, machine-readable format.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time.
• Right to object — you can object to processing based on legitimate interests, including direct marketing.

pk okay is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use pk okay.

If pk okay becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted. If you believe a minor has registered on pk okay, please contact support immediately so we can investigate and take appropriate action.

pk okay takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data stored in our databases.
• Access controls that limit which staff members can access personal data, based on their role.
• Regular security assessments and vulnerability testing of the platform.
• Two-factor authentication available for all player accounts.
• Automated monitoring for suspicious activity and potential security incidents.

While pk okay takes every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and enable two-factor authentication if you haven't already.

pk okay may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, pk okay will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of pk okay after a policy update constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk okay handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.

You can reach pk okay support at [email protected]. When contacting us about a privacy matter, please include your registered email address and a clear description of your query so we can assist you efficiently.

For data rights requests specifically, please use the subject line "Data Rights Request" so your message is routed to the right team without delay.